Group
Occupation

452236 Retail Loss Prevention Officer

Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0
Released
6/12/2024
Next release 6/12/2024
First release

452236 Retail Loss Prevention Officer

Detects and investigates shoplifting, fraud and other unlawful acts of employees or customers of a retail establishment.

Registration or licensing is required.

Skill level: 4

Main tasks

  • Monitors and patrols retail premises to detect and prevent theft and other unlawful activities
  • Observes and identifies suspicious behaviour or activities of employees or customers, and detains individuals suspected of theft or other unlawful acts
  • Conducts investigations into incidents of theft, fraud or other unlawful activities, and collects and preserves evidence, including interviewing witnesses
  • Collaborates with law enforcement agencies to report and provide evidence of criminal activities
  • Implements security measures, such as CCTV surveillance and alarm systems
  • May conduct audits and inspections to identify vulnerabilities, and recommend security improvements
  • May provide training and education to retail staff on loss prevention strategies and procedures
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