Group
Occupation
452233 Crowd Controller
Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0
Released
6/12/2024
First release
452233 Crowd Controller
Carries out crowd control duties at entertainment, sporting or recreational venues.
Registration or licensing is required.
Skill level: 4
Main tasks
- Monitors and controls the movement and behaviour of crowds at entertainment, sporting or recreational venues
- Checks entrants, issues security passes and provides assistance and guidance to individuals requiring directions or information
- Monitors and operates crowd control equipment, such as barriers and gates
- Ensures compliance with venue rules and regulations
- Identifies and resolves potential conflicts or disturbances within the crowd, including by removing people from the premises
- Responds to and manages emergency situations, including evacuations and first aid
- Maintains accurate records and reports of incidents and activities, which may include keeping count of people entering and exiting the venue