411632 Family Support Worker

Social Workers and Welfare Workers are excluded from this occupation. Social Workers are included in Occupation 261331 Social Worker. Welfare Workers are included in Occupation 411636 Welfare Worker.

• Family Case Worker
• Family Services Worker
• Family Support Officer

• Identifies families who require additional support and provides internal/external referrals
• Ensures families can access appropriate services, and encourages families and individuals with particular needs to participate in informal discussion, counselling or support groups
• Assists and collaborates with Social and Welfare Workers to develop holistic plans by establishing family assessments, safety plans, goals and interventions to ensure safety and wellbeing, and empower families towards positive change
• Liaises and collaborates with case workers and case work managers to ensure high quality service delivery, and provides updates regarding any issues and problem solves with them
• Assists with transporting clients to services and appointments
• Encourages parents to join community groups and playgroups
• Supports and advocates for the appropriate clinical care of mothers, babies and the wider family group
• Supports children being cared for by foster carers