Occupation

599936 Radio Dispatcher

Latest release
OSCA - Occupation Standard Classification for Australia
Cite
Reference period
2024, Version 1.0

599936 Radio Dispatcher

Provides radio and communications services for the coordination of operational units in transport, courier, emergency, security, rescue and road service organisations.

Registration or licensing may be required.

Alternative titles

  • Communications Controller
  • Control Room Operator

Skill level: 4

Main tasks

  • Receives and relays radio or telecommunications messages from operational units, customers or the public
  • Coordinates communications between operational units
  • Records critical information from emergency, routine and administrative calls
  • Relays information to enable appropriate resources and personnel to be deployed
  • Maintains communication and provides guidance to callers during emergency situations