Group
Sub-major Group
55 Enquiry and Information Officers and Receptionists
Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0
Released
6/12/2024
55 Enquiry and Information Officers and Receptionists
Respond to requests for information, handle complaints and receive and greet people.
OSCA skill level
The occupations in this sub-major group have a skill level corresponding to the qualifications and experience below.
- Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
- Skill Level 5: AQF Certificate I, or compulsory secondary education