Occupation

599332 Postal Sorting Officer

Latest release
OSCA - Occupation Standard Classification for Australia
Cite
Reference period
2024, Version 1.0

599332 Postal Sorting Officer

Receives, sorts and dispatches mail in a post office or postal sorting centre.

Specialisation

  • Parcel Post Officer

Skill level: 5

Main tasks

  • Receives and sorts incoming mail
  • Operates sorting machines to categorise mail
  • Prepares mail for delivery
  • Identifies mail requiring special handling or additional services
  • Maintains records of mail received, sorted and dispatched
  • Assists customers with enquires about postal services
  • Investigates complaints regarding lost items