Occupation

599232 Rostering Officer

Latest release
OSCA - Occupation Standard Classification for Australia
Cite
Reference period
2024, Version 1.0

599232 Rostering Officer

Maintains and manages an effective and up-to-date roster, and takes into account individual worker contract hours.

Call or contact centre workforce planners are excluded from this occupation. Call or contact centre workforce planners are included in Occupation 551132 Call or Contact Centre Team Leader.

Alternative titles

  • Roster Clerk
  • Workforce Planner

Skill level: 4

Main tasks

  • Assists in the creation of rosters, taking into account individual worker contract hours
  • Administers, edits, maintains and manages rosters as advised by Managers, to ensure compliance with enterprise agreements
  • Backfills any vacant positions due to unplanned leave, such as sick leave and bereavement leave, or any full-time equivalent deficits
  • Arranges redeployment of appropriately qualified staff to identified areas of need
  • Communicates with employees regarding roster changes and availability for shift coverage
  • Completes internal documentation regarding rosters, staff details or attendance preferences as required