Occupation

471932 Doorperson or Porter

Latest release
OSCA - Occupation Standard Classification for Australia
Cite
Reference period
2024, Version 1.0

471932 Doorperson or Porter

Assists guests in an accommodation establishment or passengers in a transport terminal by attending to and carrying luggage, welcoming and escorting guests, and attending to their general needs on arrival and departure.

Specialisation

  • Bell Attendant

Skill level: 5

Main tasks

  • Welcomes guests or passengers and provides assistance with their luggage
  • Escorts guests or passengers to their rooms or designated areas
  • Provides information and assistance to guests or passengers regarding the accommodation establishment or transport terminal
  • Assists guests or passengers with check-in and check-out procedures
  • Handles and stores luggage in a secure and organised manner
  • Responds to guest or passenger enquiries and resolves any issues or complaints