Occupation

411232 Community Support Worker

Latest release
OSCA - Occupation Standard Classification for Australia
Cite
Reference period
2024, Version 1.0

411232 Community Support Worker

Facilitates and assists with the delivery of community development and education programs within a community to address issues, needs and problems associated with recreational, health, employment and other welfare matters.

Alternative titles

  • Community Service Coordinator
  • Community Services Worker
  • Community Worker

Skill level: 2

Main tasks

  • Provides practical and emotional support to individuals and families, and referrals to available resources and emergency supplies, such as food vouchers
  • Assesses individuals' and families' needs by planning, implementing and accessing relevant educational, training and support programs
  • Assesses community needs and resources for health, welfare, housing, employment, training and other facilities and services
  • Raises awareness in the community and advocates for groups of people that require additional assistance to establish community connectivity
  • Educates individuals to gain life skills to enable independent living and informs them of available support resources
  • Identifies and provides resolutions to immediate issues such as lack of housing, mental health crises and other health emergencies
  • Assists individuals and families to be actively involved in their local community and engage in meaningful opportunities to promote healthy active living
  • Coordinates mobile voluntary services such as emergency food response or delivery of food for community programs
  • Provides individuals with transport to appointments, programs or recreational activities
  • Supports individuals and families with recovery planning, goal setting and access to mental health services