Group
Minor Group

172 Service Managers

Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

172 Service Managers

Organise and control the operations of organisations and establishments providing services such as call centre and customer contact services, event and facilities management, hair and beauty services, and transport services.

Hospitality, Tourism and Venue Managers and Retail Managers are excluded from this minor group. Hospitality, Tourism and Venue Managers are included in Minor Group 161 Hospitality, Tourism and Venue Managers. Retail Managers are included in Minor Group 162 Retail Managers.

OSCA skill level

The occupations in this minor group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
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