Group
Occupation
161932 Hosted Accommodation Operator
Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0
Released
6/12/2024
161932 Hosted Accommodation Operator
Organises and controls the operations of a private dwelling to provide highly personalised accommodation and leisure services for guests.
Registration or licensing may be required.
Alternative title
- Bed and Breakfast Operator
Skill level: 2
Main tasks
- Manages and coordinates the daily operations of a hosted accommodation dwelling
- Receives and processes reservations and bookings from guests
- Ensures the accommodation is clean, well-maintained and properly stocked
- Provides information to guests on local attractions
- Handles guest enquiries and resolves issues in a timely and satisfactory manner
- Maintains financial records and manages budgets
- Promotes the hosted accommodation dwelling
- May greet and check-in guests