Group
Occupation

161932 Hosted Accommodation Operator

Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

161932 Hosted Accommodation Operator

Organises and controls the operations of a private dwelling to provide highly personalised accommodation and leisure services for guests.

Registration or licensing may be required.

Alternative title

  • Bed and Breakfast Operator

Skill level: 2

Main tasks

  • Manages and coordinates the daily operations of a hosted accommodation dwelling
  • Receives and processes reservations and bookings from guests
  • Ensures the accommodation is clean, well-maintained and properly stocked
  • Provides information to guests on local attractions
  • Handles guest enquiries and resolves issues in a timely and satisfactory manner
  • Maintains financial records and manages budgets
  • Promotes the hosted accommodation dwelling
  • May greet and check-in guests
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