Occupation

599936 Radio Dispatcher

Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Cite
Reference period
July 2024
Released
25/07/2024
Next release Unknown
First release

599936 Radio Dispatcher

Provides radio and communications services for the coordination of operational units in transport, courier, emergency, security, rescue, and road service organisations.

Registration or licensing may be required.

Alternative titles

  • Communications Controller
  • Control Room Operator

ANZSCO skill level

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience

New Zealand

  • Skill Level 4: NZQF Level 2 or 3 qualification, or at least one year of relevant experience

Main tasks

  • Receives and relays radio or telecommunications messages from operational units, customers, or the public
  • Coordinates communications between operational units
  • Records critical information from emergency, routine, and administrative calls
  • Relays information to enable appropriate resources and personnel to be deployed
  • Maintains communication and provides guidance to callers during emergency situations