Group
Sub-major Group
55 Enquiry and Information Officers and Receptionists
Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
First release
55 Enquiry and Information Officers and Receptionists
Respond to requests for information, handle complaints and receive and greet people.
ANZSCO skill level
The occupations in this sub-major group have a skill level corresponding to the qualifications and experience below.
Australia
- Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
- Skill Level 5: AQF Certificate I, or compulsory secondary education
New Zealand
- Skill Level 3: NZQF Level 4 qualification, or at least three years of relevant experience
- Skill Level 4: NZQF Level 2 or 3 qualification, or at least one year of relevant experience
- Skill Level 5: NZQF Level 1 qualification, or compulsory secondary education