Group
Occupation

599232 Rostering Officer

Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
Next release Unknown
First release

599232 Rostering Officer

Maintains and manages an effective and up-to-date roster, and takes into account individual worker contract hours.

Call or Contact Centre Workforce Planners are excluded from this occupation. Call or Contact Centre Workforce Planners are included in Occupation 551132 Call or Contact Centre Team Leader.

Alternative titles

  • Roster Clerk
  • Workforce Planner

ANZSCO skill level

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience

New Zealand

  • Skill Level 4: NZQF Level 2 or 3 qualification, or at least one year of relevant experience

Main tasks

  • Assists in the creation of rosters, taking into account individual worker contract hours
  • Administers, edits, maintains, and manages rosters as advised by managers, to ensure compliance with enterprise agreements
  • Backfills any vacant positions due to unplanned leave, such as sick leave and bereavement leave, or any full-time equivalent (FTE) deficits
  • Arranges redeployment of appropriately qualified staff to identified areas of need
  • Communicates with employees regarding roster changes and availability for shift coverage
  • Completes internal documentation regarding rosters, staff details, or attendance preferences as required
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