Group
Unit Group
3142 ICT Customer Support Officers
Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
First release
3142 ICT Customer Support Officers
Provide support, education and guidance in the deployment and maintenance of computer infrastructure and software, and the diagnosis and resolution of technical problems and issues.
ANZSCO skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
Australia
- Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
New Zealand
- Skill Level 2: NZQF Diploma, or at least three years of relevant experience