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Logging into the portal and workspace

DataLab

Logging in, launching your VM, first time use/new phone steps, resetting your password

Released
19/11/2021

There are two steps when logging into DataLab, which have been streamlined as of August 2023:

  1. Log into the DataLab portal where you can access information and settings related to your profile, project and start your virtual machine (VM)
  2. Launch the VM for your project where you and your project team members view data, run analysis and prepare reports or data outputs for clearance

Log into the DataLab portal

Enter your account details into the DataLab log in page.

If you are logging in for the first time, for system security you will need to authenticate your log in using the Microsoft Authenticator app on your mobile phone. To set this up, see First time use/new phone steps.

For returning users, click on your account (firstname.lastname@mydata.abs.gov.au) or use another account and enter your account name. All DataLab accounts use the @mydata.abs.gov.au domain format. Enter your password and Sign in.

Choose an account

By logging in you agree to these conditions:

Important Notice

If you are not authorised to access this system, exit immediately. Unauthorised users may be subject to criminal and civil penalties.

This is an Australian Government computer system. Part 10.7 of the Criminal Code Act 1995 outlines the penalties that may apply for unlawful use of Government systems including unauthorised access, modification or impairment of computer systems, data or electronic communications. The Act provides penalties of up to 10 years imprisonment for such offences. By proceeding, you are representing yourself as an authorised user and acknowledge you have read and agree to comply with the Responsible Use of ABS Microdata User Guide. Your activity will be logged, monitored and investigated should any misuse be suspected.

Sanctions ranging from a reprimand to revocation of access or termination of employment may be imposed if misuse is determined.

Once you have entered your credentials and hit ‘Sign in’, a notification from the Microsoft Authenticator app is sent to your phone and asks you to perform a “number match”. Enter the numbers shown on your browser screen into the authenticator app on your phone to proceed.

Are you trying to sign in - authenticator

If you don't approve within the time limit, click ‘Send another request to my Microsoft Authenticator app’. If the request expires, re-enter your account and password in the DataLab log in screen.

We didn't hear from you

You can also change the way you approve the sign in request by selecting "I can’t use my Microsoft Authenticator app right now".

I can't use my authenticator right now

You then have two options:

  1. approve a request on your phone app
  2. use a verification code from your phone app
Verify your identity

After you approve the login in the Microsoft Authenticator application, you are logged into the DataLab portal.

DataLab user interface

Launch the VM

To enter your DataLab project workspace you need to:

  1. Activate your VM
  2. Launch your desktop

Step 1 Activate your VM

Each project VM is displayed on individual tiles, with your “active” VM appearing at the top above those that are “locked”. For more information about your VMs, see Functions in My Projects.

My Projects page

Each project has a separate VM and you can only access one project VM at a time. If your machine is already available to launch, skip to Launch your desktop.

  • If not, click the ‘Activate' button as shown below and wait until the ‘Connect’ button appears.
  • If your machine shows a status other than ‘Connect’ or ‘Activate’ you must rebuild the VM first. See VM management options for more information.

Click on the ‘Activate’ button of the VM you want to launch.

Virtual machine activate button

If you have a VM for another project that is currently active, this logs you out of your other session. If you have a program running in your Workspace using another VM, this will stop the program. You can only run multiple VMs if you have requested and are using offline local disk space.

Virtual machine activating

As shown below, you can track the VM activation progress by either selecting 'Track' from the pop up notification or from the action log icon on the left navigator.

Action log tracking

When the VM activation completes, an additional pop up notification confirms that the action was successful. If the action fails, repeat the above steps to activate.

Action log succeeded

If you navigated to the Action Log page, select the laptop icon named 'My Projects' in the left navigator to return to the 'My Projects' page.

Step 2 Launch your desktop

Launch the VM by clicking the ‘Connect’ button on the active VM tile.

Prior to launch, you will have a choice of the type of connection you wish to utilise from the drop-down menu, as shown in the image below. Azure Virtual Desktop (AVD) provides the option to select between a web browser user experience OR downloaded application if required (via the 'Remote Desktop client').

Note: If you want to use multi-screen functionality, we advise you connect via the 'Remote Desktop Client' for Windows version. This version may also improve connection stability and VM screen resolution.
 

VM tile with three launch options shown in a drop-down menu

This image shows three options from the drop-down menu when selecting ‘connect’ to launch your AVD VM. The first option is “Connect (web client)”, the second is “Connect (Remote Desktop Client for Window)”, and the third option is for “Other ways to connect”, which will bring up another menu to show other launch options. 

 

Connect (web client) option

If you are connecting to the 'web client' version of AVD, a new browser page will launch, showing the settings screen below. This window may have slightly different options for each device. There is no need to change any of these settings. Press ‘Connect’ to continue. 

Web Client settings page

You will then be asked to log into your VM using your DataLab credentials. Once you have entered your credentials, click 'Sign In'. 

Web Client credentials page

After a successful login, you will see the below loading screen. 

AVD web client loading screen

Your VM will then prepare Windows for you. 

Web Client preparing windows screen

You should now have access to your VM within a browser window. For more information on using the workspace see Using your workspace. 

Note: You may see an upload button in the toolbar which, intentionally, does not work. You may encounter a success message after uploading but you will not be able to retrieve any files that you have uploaded. If you wish to upload data or packages to the DataLab, please Contact us

DataLab VM

Connect 'Remote Desktop Client for Windows' option

If you are connecting to the 'Remote Desktop client' version of AVD, ensure that your IT department has enabled the correct networking addresses. See Enabling access to the Datalab under 'Azure Virtual Desktop configuration' for more information. 

Note: If you intend to use the 'Remote Desktop client' on your organisation's workspace, you will need to contact your internal IT department to make it available to you. 

The latest version of 'Remote Desktop client (MSI)' for Windows, ensuring you select the 'MSI' version is available here and for Macintosh is available here

Note: For the windows version of the Remote Desktop client, the only supported version is the ‘MSI’ version. Other versions, including the Microsoft store version, are not supported and may lead to issues with launching and connecting with your VM. 

Once you have access and have started the application, click ‘Subscribe’ as shown below. 

Remote Desktop subscription page

You will then be shown a new window that allows you to log into your DataLab account using your DataLab credentials. 

Remote Desktop Client login page

Upon a successful login, you will be shown all your available VMs. If you can’t see the VM that you want, it may be dormant and would require a rebuild. 

If you have access to multiple projects you may be shown multiple tabs, one for each project as shown in the image below. 

Note: If you wish to use multi-display, right click on your VM icon, click ‘Settings’, and turn off ‘Use default settings’. You should now see options for how you would like to display your VM.

Remote Desktop Client VM options

Click into one of the computer icons and you will be taken to a login screen to reconfirm your identity, before access is granted to enter your VM. This may not appear if you have recently logged in, through a similar window. 

AVD identity confirmation

The below loading bar should briefly appear. 

Remote Desktop Client loading bar

If, instead of the second login prompt, you receive a message as shown in the below image, then either your machine is not the active machine or it is not using the AVD version ‘2024avd’ or similar. If your desktop session does not start, repeat  Step 1 Activate your VM and check that the version at the bottom of your VM says ‘2024avd’ or similar. 

AVD remote desktop error message

You will then be presented with another login screen for the VM itself. 

Windows security login credentials

You should then have a new window open on your computer with your VM desktop open. 

DataLab virtual machine launched

For more information on using the workspace see Using your workspace.

Connect using ‘Microsoft Remote Desktop client for macOS’ option

If you are connecting to the 'Remote Desktop client' version of AVD, ensure that your IT department has enabled the correct networking addresses. See Enabling access to the Datalab under 'Azure Virtual Desktop configuration' for more information. 

Download the Microsoft Remote Desktop client from the Mac App Store.

Note: If you intend to use the 'Remote Desktop client' on your organisation's workspace, you will need to contact your internal IT department to make it available to you. 

Once you have downloaded and opened the application. Proceed to "Add workspace" from the Connection Centre. 

You will need to type in ‘client.wvd.microsoft.com’ (without quotes) and that will take you to a Microsoft login page where you can then add your myDATA credentials (e.g., user.name@mydata.abs.gov.au).

From there you should be able to see your virtual machines. You will still need to ‘activate’ the machine you wish to use in the DataLab Portal.

First time use/new phone steps

The DataLab uses two factor authentication to provide a secure log in environment. You need to download the Microsoft Authenticator app to your smart phone to use the DataLab.
Open https://datalab.abs.gov.au and enter your credentials.

The first time you log in, enter the username and password provided to you by the ABS. 

If you are using a new phone, refer to the Contact us page for system support. An ABS system administrator will need to reset your Authenticator. 

Note: all DataLab accounts use the @mydata.abs.gov.au domain format.

DataLab sign in username

If you are switching to a new phone (not new account) you will be given the screen ‘More information required’, click ‘Next’.

More information required

This will direct you to Step 1 of setting up your Microsoft Authenticator application. Download the Microsoft Authenticator app to your smart phone from the App Store (for iOS) or Google Play (for Android). Make sure that the authenticator is published by Microsoft, as the ABS DataLab only supports Microsoft Authenticator.

Microsoft Authenticator screen shot

Once you have fulfilled the initial requirements noted for Step 1, proceed by clicking ‘Next’.

Microsoft Authenticator Step 1

You will then be guided to open your downloaded Microsoft Authenticator app and add a ‘Work or school account’.

Add a work or school account in the app

Once you have selected a 'Work or school account', click ‘Next’ from your browser.

Microsoft Authenticator setup step 2

The following screen presents a QR code to scan using your Microsoft Authenticator app. 

Microsoft Authenticator QR code scan

Initiate the scanning function on your phone, then hover your phone over the QR code shown on your browser screen.

Scanning in progress

Once scanning is complete, click ‘Next’ on your browser screen. You will be asked to enter the security number shown on your browser screen into your Microsoft Authenticator app, once complete, click ‘Next’.

Additional security verification communicating with mobile app device

After entering the security number and receiving approval from your Microsoft Authenticator application, you will see a ‘Notification Approved’ confirmation on your browser. Click ‘Next’ to proceed to Method 2 of setting up your multi-factor authentication.

Microsoft Authenticator notification approved
Microsoft Authenticator setup success

Once verified, select ‘Next’ and then ‘Done’ to return to the sign in page. 

Set up a new password for your account. Your password cannot contain your user ID. It must be a minimum of 8 characters and contain at least three of the following:

  • upper-case letters A – Z
  • lower-case letters a - z
  • numbers 
  • special characters @ # $ % ^ & * - _ ! + = [ ] { } | \ : ' , . ? / ` ~ " ( ) ;
Update your password

You can then log in to your account using your new password. 

Reset your password

If you forget your password click on the ‘Forgotten my password' link. If you have received a notification to reset your password while in your VM, log out and then click on the ‘Forgotten my password' link. 

Enter password screen showing forgot my password link

Your user ID is populated for you. Enter the characters in the picture, or words in the audio, then click 'Next'.

Enter the characters shown or click the audio link

The next screen takes you to Step One of verifying your account. Choose from the options in the left-hand column.

reset password verification

Enter the verification code you received via email, or the approval notification or code from the Microsoft Authenticator app.

Password reset code verification details

Enter your new password, ensuring it has a minimum of 8 characters and contains at least three of the following:

  • upper-case letters A – Z
  • lower-case letters a - z
  • numbers 
  • special characters @ # $ % ^ & * - _ ! + = [ ] { } | \ : ' , . ? / ` ~ " ( ) ;
Entering your new password

The following screen is displayed once your password has been reset. Select the ‘click here’ link to sign in with your new password.

Your password has been reset confirmation screen
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