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To: sead.support@abs.gov.au
Subject: New SEAD environment query 

Dear SEAD team,

I have reviewed the eligibility criteria on the website, and would like to enquire about setting up a new SEAD environment for my organisation or department. 

Key contact name and details:

Organisation:
Project Title:
Brief use case: 

To: sead.support@abs.gov.au
Subject: Existing SEAD partner system support request

Dear SEAD team,

I would like to report a system issue, or request general system support for either users or administrators of the SEADpod I work in.

• Pod Owner/Administering Organisation:
• My name and role as the requestor (Administrator or Analyst):
• Project name and number (if applicable):
• Virtual machine (if applicable):
• Priority rating (bug or enhancement / major or minor issue):
• Exact time/date when the issue was experienced (and your time zone):
• Describe the system issue in as much detail as possible:
• Describe the steps taken to reproduce your issue:
• Have you tried troubleshooting using the website user guide, if applicable? What troubleshooting steps have you taken?
• Are you connected to a network (wifi/wired/VPN) at work or home?
• What browser and operating system are you using and have all outstanding updates been installed?

To: sead.support@abs.gov.au
Subject: Existing SEAD partner code or software request

Dear SEAD team,

I would like to request a code/code package, or software be added to the SEADpod I work in.

Note: Software requests may take some time to be processed.

• Pod Owner/Administering Organisation:
• My name and role as the requestor (Administrator or Analyst):
• Is this request considered critical or urgent (yes/no):
• Project name and number (if applicable):
• Code/Software file name & source:
• Desired location of the code/code package (Python&R Package manager or Library drive):
• Role of the user requesting the software (Administrator or Analyst):
• File type:
• Does the file contain data or executables:
• Brief business justification including benefit to broader SEAD user group:
• Priority rating (bug or enhancement / major or minor issue):
• Who is the owner of the data/code and are they considered a recognised/trusted source:
• Any terms of use or licensing that apply to the data/code that may restrict its use in SEAD and require additional permissions or conditions: