Trust in Australian public services

Trust in institutions

Metric

Proportion of people who trust in Australian public services.

Why this matters

People have more satisfying lives when they live in an environment characterised by trust in each other and their institutions. Trust in Australian public services is a sign of good governance.

Progress

In 2022-23, 61% of people aged 18 years and over agreed that they trust public services - no change since 2021-22.

Differences across groups

In 2022-23, people were more likely to report trust in public services if they:

  • were men (65% compared with 57% of women)
  • lived in metro areas (63% compared with 55% of people living in regional areas)
  • had completed year 12 (63% compared with 55% of people who left education before completing year 12)
  • were born in a country other than Australia (67% compared with 60% of people born in Australia).

Disaggregation

Further information on how trust in Australian public services differs between groups can be found in Trust in Australian public services 2023 Annual Report.

Disaggregation available includes:

  • Age
  • Gender
  • Remoteness
  • Educational attainment 
  • Income
  • Language spoken at home
  • Country of birth.
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