Group
Occupation
461831 Travel Consultant
Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0
Released
6/12/2024
First release
461831 Travel Consultant
Plans and books domestic and international travel, accommodation and associated arrangements for clients.
Alternative titles
- Travel Adviser
- Travel Agent
Specialisations
- Corporate Travel Consultant
- Cruise Travel Consultant
- Group Travel Consultant
- Inbound Tour Consultant
- International Travel Consultant
Skill level: 3
Main tasks
- Consults with clients to determine their travel needs and preferences
- Provides information and advice on travel destinations, accommodation options, transportation, medical requirements and baggage limits
- Makes and confirms travel bookings, including transportation, accommodation, vehicle hire and tours
- Prepares travel itineraries and provides clients with necessary travel documents
- Assists clients with visa applications, government regulations and travel insurance
- Resolves any issues or problems that may arise during travel, such as flight delays or cancellations
- Promotes and sells travel packages and special offers to clients
- Maintains accurate records of client bookings and payments