Occupation

461731 Flight Attendant

Latest release
OSCA - Occupation Standard Classification for Australia
Cite
Reference period
2024, Version 1.0
Released
6/12/2024
Next release Unknown
First release

461731 Flight Attendant

Provides services for the safety and comfort of aircraft passengers.

Alternative title

  • Cabin Crew

Specialisations

  • Cabin Supervisor (Aircraft)
  • Crew Attendant (Air Force)

Skill level: 3

Main tasks

  • Assists passengers with boarding and disembarking the aircraft, and provides assistance and support to passengers with specific needs or medical conditions
  • Conducts pre-flight safety briefings and demonstrates the use of safety equipment while ensuring passengers comply with safety regulations and procedures during the flight
  • Serves meals, beverages and snacks to passengers during the flight
  • Performs emergency procedures in response to in-flight emergencies or equipment malfunctions of the aeroplane
  • Makes announcements during the flight and informs passengers about safety procedures and protocols
  • Performs safety checks and maintains cleanliness of the aircraft cabin
  • Responds to passenger enquiries and resolves any issues or complaints