Occupation

631531 Retail Supervisor

Latest release
OSCA - Occupation Standard Classification for Australia
Cite
Reference period
2024, Version 1.0

631531 Retail Supervisor

Supervises and coordinates the activities of retail sales workers.

Alternative title

  • Checkout Supervisor

Specialisations

  • Liquor Store Supervisor
  • Retail Bakery Supervisor
  • Supermarket Supervisor

Skill level: 4

Main tasks

  • Assigns tasks and responsibilities to retail sales workers, and monitors and evaluates their performance
  • Ensures revenue matches the recorded sales to maintain accurate financial records and prevent losses
  • Resolves customer complaints and issues
  • Manages inventory and ensures stock levels are maintained
  • Implements strategies to increase sales and achieve targets
  • Oversees the merchandising and display of products