Occupation

631131 Sales Assistant (General)

Latest release
OSCA - Occupation Standard Classification for Australia
Cite
Reference period
2024, Version 1.0

631131 Sales Assistant (General)

Sells goods and services such as food, clothing, hardware, household appliances, office supplies and cosmetics, in a retail or wholesale establishment.

Alternative title

  • Retail Sales Assistant

Specialisations

  • Cellar Door Attendant
  • Clothing Store Sales Assistant
  • Cosmetics Sales Assistant
  • Fast Food Sales Assistant
  • Furniture Store Sales Assistant
  • Hardware Store Sales Assistant
  • Liquor Store Sales Assistant
  • Supermarket Sales Assistant

Skill level: 5

Main tasks

  • Greets and assists customers in selecting and purchasing goods and services
  • Provides information and advice on products to customers
  • Processes sales transactions and handles payments, including the use of point of sale software
  • Replenishes and maintains stock levels
  • Handles customer enquiries, complaints and returns
  • Upsells products and services
  • Maintains a clean and tidy sales area