Group
Occupation
611131 Checkout Operator
Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0
Released
6/12/2024
611131 Checkout Operator
Operates cash registers and point of sale systems to receive payments for goods purchased by customers.
Cash Processors, Office Cashiers and Service Station Console Operators are excluded from this occupation. Cash Processors and Office Cashiers are included in Occupation 599999 Clerical and Administrative Workers nec. Service Station Console Operators are included in Occupation 631631 Service Station Attendant.
Alternative title
- Cashier
Skill level: 5
Main tasks
- Operates cash registers and point of sale systems in an establishment that sells goods or services
- Handles cash and digital transactions, and calculates and provides correct change to customers, following all cash handling and security procedures
- Scans and processes items for purchase, and ensures that all items are properly scanned and priced
- Assists customers with bagging and packing their purchases
- Answers customer enquiries and provides information about products and services
- Maintains cleanliness and organisation of checkout area
- Escalates customer complaints or issues regarding payments or transactions to appropriate personnel
- Compares recorded sales with the cash in the register and total digital transactions, reporting any discrepancies to a supervisor