899532 Railways Assistant

Rail Guards or Conductors are excluded from this occupation. Rail Guards or Conductors are included in Occupation 899531 Rail Guard or Conductor.

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

• Skill Level 5: AQF Certificate I, or compulsory secondary education

New Zealand

• Skill Level 5: NZQF Level 1 qualification, or compulsory secondary education

• Assists rail passengers by providing information regarding train schedules and services, and answering enquiries
• Assists rail passengers with additional needs, such as wheelchair users, or those with large luggage or prams
• Sells tickets to rail passengers and assists with monitoring ticket barriers
• Maintains the cleanliness of railway station facilities, including platforms, waiting areas, and restrooms
• Reports any safety hazards or maintenance issues to the appropriate authorities for action