Group
Occupation
629931 Entertainment Venue Attendant
Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
First release
629931 Entertainment Venue Attendant
Assists customers in an entertainment venue, such as a cinema, theatre, sporting venue, or amusement park.
Gaming Attendants are excluded from this occupation. Gaming Attendants are included in Occupation 471531 Gaming Attendant.
Specialisations
- Cinema Worker
- Entertainment Ticket Seller
- Gatekeeper
- Theatre Attendant
- Usher
ANZSCO skill level
This occupation has a skill level corresponding to the qualifications and experience below.
Australia
- Skill Level 5: AQF Certificate I, or compulsory secondary education
New Zealand
- Skill Level 5: NZQF Level 1 qualification, or compulsory secondary education
Main tasks
- Sells and verifies tickets or passes at entertainment venues
- Provides information to customers regarding locations, timing of services, and established bookings
- Assists with setting up signage, seating arrangements, and equipment at the venue
- Assists customers in using automated ticketing systems and provides guidance when needed
- Assists customers with finding their seats or designated areas
- Handles any issues or complaints from customers and escalates them as appropriate
- Monitors the behaviour and conduct of customers during events, and assists in crowd control and emergency evacuation if necessary
- Assists to clean and secure the premises after an event
- May sell food, drink, or merchandise at an entertainment venue