Occupation

471932 Doorperson or Porter

Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Cite
Reference period
July 2024
Released
25/07/2024
Next release Unknown
First release

471932 Doorperson or Porter

Assists guests in an accommodation establishment or passengers in a transport terminal by attending to and carrying luggage, welcoming and escorting guests, and attending to their general needs on arrival and departure.

Specialisation

  • Bell Attendant

ANZSCO skill level

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

  • Skill Level 5: AQF Certificate I, or compulsory secondary education

New Zealand

  • Skill Level 5: NZQF Level 1 qualification, or compulsory secondary education

Main tasks

  • Welcomes guests or passengers and provides assistance with their luggage
  • Escorts guests or passengers to their rooms or designated areas
  • Provides information and assistance to guests or passengers regarding the accommodation establishment or transport terminal
  • Assists guests or passengers with check-in and check-out procedures
  • Handles and stores luggage in a secure and organised manner
  • Responds to guest or passenger enquiries and resolves any issues or complaints