Group
Occupation
411637 Welfare Worker
Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
First release
411637 Welfare Worker
Assists individuals, families, and groups with difficulties by providing support, information, and advice on social welfare matters, and evaluates and coordinates the services of welfare and community service agencies.
Alternative title
- Welfare Officer
ANZSCO skill level
This occupation has a skill level corresponding to the qualifications and experience below.
Australia
- Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
New Zealand
- Skill Level 2: NZQF Diploma, or at least three years of relevant experience
Main tasks
- Assists and supports individuals and families experiencing difficulties to access resources available to them
- Advises individuals on rights and entitlements to social security payments and services
- Assesses at-risk individuals and families, and provides intensive short-term crisis counselling for victims
- Assists to establish relationships with neighbourhood houses, community groups, employment training programs, and other services to members of the community
- Refers clients to welfare support services
- Prepares reports and maintains client records