Group
Occupation

411635 Refuge Worker

Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
Next release Unknown
First release

411635 Refuge Worker

Provides services and support to people seeking assistance in a refuge.

Alternative title

  • Support Worker (Refuge House)

ANZSCO skill level

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

  • Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

New Zealand

  • Skill Level 3: NZQF Level 4 qualification, or at least three years of relevant experience

Main tasks

  • Assists individuals, families, refugees, and asylum seekers with provision of crisis/refuge accommodation, and provides support to access relevant resources
  • Ensures security of refuge
  • Admits into refuge, individuals and families who are homeless as a result of family and domestic violence, and/or crisis in emergency situations
  • Provides emotional support to residents of the refuge
  • Advises individuals and families about health and welfare resources and assistance, and refers them to relevant professionals
  • Provides assistance to access, and transition to, appropriate accommodation options, such as youth housing, family reconciliation, private rental, and public housing
  • Advocates for, and supports, individuals and families
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