Group
Occupation
411635 Refuge Worker
Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
First release
411635 Refuge Worker
Provides services and support to people seeking assistance in a refuge.
Alternative title
- Support Worker (Refuge House)
ANZSCO skill level
This occupation has a skill level corresponding to the qualifications and experience below.
Australia
- Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
New Zealand
- Skill Level 3: NZQF Level 4 qualification, or at least three years of relevant experience
Main tasks
- Assists individuals, families, refugees, and asylum seekers with provision of crisis/refuge accommodation, and provides support to access relevant resources
- Ensures security of refuge
- Admits into refuge, individuals and families who are homeless as a result of family and domestic violence, and/or crisis in emergency situations
- Provides emotional support to residents of the refuge
- Advises individuals and families about health and welfare resources and assistance, and refers them to relevant professionals
- Provides assistance to access, and transition to, appropriate accommodation options, such as youth housing, family reconciliation, private rental, and public housing
- Advocates for, and supports, individuals and families