162131 Retail Manager (General)

Community Pharmacists and fast food managers are excluded from this occupation. Community Pharmacists are included in Occupation 263431 Community Pharmacist. Fast food managers are included in the Occupation 161131 Cafe or Restaurant Manager.

• Retail Store Manager
• Shop Manager

• Clothing Store Manager
• Hardware Store Manager
• Liquor Store Manager
• Newsagent
• Pharmacy Store Manager
• Retail Bakery Manager
• Service Station Manager
• Supermarket Manager

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

• Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience

New Zealand

• Skill Level 2: NZQF Diploma, or at least three years of relevant experience

• Manages the daily operations of retail establishments
• Manages and supervises staff, including hiring, rostering, training, and performance evaluation
• Develops and implements policies and procedures to ensure efficient and effective operations
• Monitors and analyses sales and financial data
• Manages retail establishment finances, including budgeting and financial reporting
• Develops and maintains relationships with suppliers, and negotiates contracts and pricing
• Implements marketing and promotional activities to attract and retain customers
• Resolves customer complaints and ensures high levels of customer satisfaction