5522 Credit and Loans Officers (AUS) / Finance Clerks (NZ)

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

• NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• analysing information about customers and examining references, credit ratings, investment risks, pay slips and other information against predetermined policy standards
• contacting financial and credit institutions to obtain information about customers
• preparing papers setting out conditions of credit and loans, rates of repayment and loan periods, and providing information about customers' standing to financial and credit institutions
• authorising the approval of credit and loan applications and recommending credit and loan conditions and limits
• keeping records of payments, and preparing routine letters requesting payment for overdue accounts and forwarding these for legal action
• answering inquiries concerning credit standing of customers, loan balances and penalties
• may recommend, approve and arrange mortgages
• may work in a call centre

• 552211 Credit or Loans Officer (Aus) / Finance Clerk (NZ)

Alternative Titles:

• Lending Consultant
• Loans Consultant
• Loans Officer

Analyses, evaluates and processes credit and loan applications. May work in a call centre.

Skill Level: 3