Group
Sub-major Group

41 Health and Welfare Support Workers

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ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021
Released
23/11/2021

41 Health and Welfare Support Workers

Health and Welfare Support Workers assist Health Professionals in the provision of patient care in hospitals, nursing homes and other health and community-based care facilities, and provide support, information and advice to clients on a range of social welfare matters.

​​​​​​​Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1); or
  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1); or
  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • attending accidents and providing pre-hospital care and transport
  • examining and treating ailments of the teeth and gums, and constructing and repairing dental devices
  • planning and implementing leisure activity programs for individuals in health care and in the community to assist in their social development and promote a sense of wellbeing
  • assessing, planning and implementing nursing care for patients according to accepted nursing practice and standards
  • providing advice, training and support to parents of newborn infants
  • acting as an advocate, interpreter and educator to assist in the provision and coordination of health care delivery to Indigenous communities
  • utilising a range of techniques such as soft tissue massage to assist healing, prevent injury and promote relaxation
  • advising clients on emotional, financial, recreational, health, housing and other social welfare matters
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