1. More than two thirds of businesses experienced factors hampering their activities (68%)
The top three factors were “Uncertainty about economic conditions” (36%), “Supply chain issues” (30%) and “Lack of skilled persons within the labour market” (25%).
2. Businesses experiencing skills shortages increased, from 24% for the year ended 30 June 2020, to 38% for the year ended 30 June 2022
Businesses employing 20-199 persons recorded the most shortages (78%).
3. Cyber attack incidences increased
More than 1 in 5 businesses (22%) reported having experienced a cyber attack, compared to 8% in the year ended 30 June 2020.
4. Businesses that experienced a cyber attack reported less impacts
For the year ended 30 June 2022, 56% of businesses that reported having experienced a cyber attack, reported some impact; compared with, 81% for the year ended 30 June 2020.
5. A high proportion of businesses (70%) have cyber security prevention measures
This could have contributed to the reduction in impacts reported from cyber security attacks despite the overall increase in the number of businesses that reported having experienced cyber attacks.
6. Twice as many businesses placed online orders (61%) compared to those that received online orders (30%)
Businesses in the Retail trade industry and Professional, scientific and technical industry (both 72%) were the most likely to report having placed online orders.
7. More than 8 in 10 businesses used Information Communication Technologies (ICTs)
The most reported ICTs used were “Cyber security software” (63%), “Cloud technology” (59%), “Digital platforms – Internal” (41%) and “Digital platforms – Public” (38%).
8. Business use of 5G network wireless broadband has tripled
For the year ended 30 June 2022, 31% of businesses reported having used 5G network wireless broadband compared to 10% for the year ended 30 June 2020, reflecting progress with the roll out of this technology.
9. Internet performance was sufficient for half of all businesses (52%)
The highest level of sufficient performance was reported by businesses that had premises located in a Capital city CBD only (58%).
10. Businesses in Capital cities have higher download speeds than those in regional areas
The most reported download speed of the fastest fixed internet connection used by businesses in Capital cities (31%) was greater than or equal to 50Mbps to less than 100Mbps, compared to greater than or equal to 25Mbps to less than 50Mbps by businesses in Regional locations (34%).