Group
Occupation
631531 Retail Supervisor
Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
First release
631531 Retail Supervisor
Supervises and coordinates the activities of retail sales workers.
Alternative titles
- Checkout Supervisor
- Retail Assistant Manager
Specialisations
- Liquor Store Supervisor
- Retail Bakery Supervisor
- Supermarket Supervisor
ANZSCO skill level
This occupation has a skill level corresponding to the qualifications and experience below.
Australia
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
New Zealand
- Skill Level 4: NZQF Level 2 or 3 qualification, or at least one year of relevant experience
Main tasks
- Assigns tasks and responsibilities to retail sales workers, and monitors and evaluates their performance
- Ensures revenue matches the recorded sales to maintain accurate financial records and prevent losses
- Resolves customer complaints and issues
- Manages inventory and ensures stock levels are maintained
- Implements strategies to increase sales and achieve targets
- Oversees the merchandising and display of products
- Assists Retail Managers with business development, preparing performance reports, administration, store presentation, stock management, and team member coaching and training