Group
Occupation

631531 Retail Supervisor

Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
Next release Unknown
First release

631531 Retail Supervisor

Supervises and coordinates the activities of retail sales workers.

Alternative titles

  • Checkout Supervisor
  • Retail Assistant Manager

Specialisations

  • Liquor Store Supervisor
  • Retail Bakery Supervisor
  • Supermarket Supervisor

ANZSCO skill level

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience

New Zealand

  • Skill Level 4: NZQF Level 2 or 3 qualification, or at least one year of relevant experience

Main tasks

  • Assigns tasks and responsibilities to retail sales workers, and monitors and evaluates their performance
  • Ensures revenue matches the recorded sales to maintain accurate financial records and prevent losses
  • Resolves customer complaints and issues
  • Manages inventory and ensures stock levels are maintained
  • Implements strategies to increase sales and achieve targets
  • Oversees the merchandising and display of products
  • Assists Retail Managers with business development, preparing performance reports, administration, store presentation, stock management, and team member coaching and training
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