631331 ICT Sales Assistant

• Computer Hardware Salesperson
• Software Salesperson
• Telecommunications Equipment Salesperson

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

• Skill Level 5: AQF Certificate I, or compulsory secondary education

New Zealand

• Skill Level 5: NZQF Level 1 qualification, or compulsory secondary education

• Assists customers in selecting and purchasing computing and telecommunications products
• Provides information and advice on the features and benefits of different computing and telecommunications products
• Demonstrates the use of computing and telecommunications products to customers
• Processes sales transactions, and handles cash and credit card payments
• Maintains knowledge of current and upcoming computing and telecommunications products and technologies
• Tracks online stock levels, and stocks and replenishes computing and telecommunications products on the sales floor
• Handles customer enquiries and resolves issues or complaints
• Maintains accurate records of sales and customer interactions