Group
Occupation
631131 Sales Assistant (General)
Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
First release
631131 Sales Assistant (General)
Sells goods and services, such as food, clothing, hardware, household appliances, office supplies, and cosmetics, in a retail or wholesale establishment.
Alternative title
- Retail Sales Assistant
Specialisations
- Cellar Door Attendant
- Clothing Store Sales Assistant
- Cosmetics Sales Assistant
- Fast Food Sales Assistant
- Furniture Store Sales Assistant
- Hardware Store Sales Assistant
- Liquor Store Sales Assistant
- Supermarket Sales Assistant
ANZSCO skill level
This occupation has a skill level corresponding to the qualifications and experience below.
Australia
- Skill Level 5: AQF Certificate I, or compulsory secondary education
New Zealand
- Skill Level 5: NZQF Level 1 qualification, or compulsory secondary education
Main tasks
- Greets and assists customers in selecting and purchasing goods and services
- Provides information and advice on products to customers
- Processes sales transactions and handles payments, including the use of point of sale software
- Replenishes and maintains stock levels
- Handles customer enquiries, complaints, and returns
- Upsells products and services
- Maintains a clean and tidy sales area