621131 Checkout Operator

Cash Processors, Office Cashiers and Service Station Console Operators are excluded from this occupation. Cash Processors and Office Cashiers are included in Occupation 599999 Clerical and Administrative Workers nec. Service Station Console Operators are included in Occupation 631631 Service Station Attendant.

• Cashier

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

• Skill Level 5: AQF Certificate I, or compulsory secondary education

New Zealand

• Skill Level 5: NZQF Level 1 qualification, or compulsory secondary education

• Operates cash registers and point of sale systems in an establishment that sells goods or services
• Handles cash and digital transactions, and calculates and provides correct change to customers, following all cash handling and security procedures
• Scans and processes items for purchase, and ensures that all items are properly scanned and priced
• Assists customers with bagging and packing their purchases
• Answers customer enquiries and provides information about products and services
• Maintains cleanliness and organisation of checkout area
• Escalates customer complaints or issues regarding payments or transactions to appropriate personnel
• Compares recorded sales with the cash in the register and total digital transactions, reporting any discrepancies to a supervisor