Occupation

461831 Travel Consultant

Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Cite
Reference period
July 2024
Released
25/07/2024
Next release Unknown
First release

461831 Travel Consultant

Plans and books domestic and international travel, accommodation, and associated arrangements for clients. May provide advice virtually or work in a call centre.

Alternative titles

  • Travel Adviser
  • Travel Agent

Specialisations

  • Corporate Travel Consultant
  • Cruise Travel Consultant
  • Group Travel Consultant
  • Inbound Tour Consultant
  • International Travel Consultant

ANZSCO skill level

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

  • Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

New Zealand

  • Skill Level 3: NZQF Level 4 qualification, or at least three years of relevant experience

Main tasks

  • Consults with clients to determine their travel needs and preferences
  • Provides information and advice on travel destinations, accommodation options, transportation, medical requirements, and baggage limits
  • Makes and confirms travel bookings, including transportation, accommodation, vehicle hire, and tours
  • Prepares travel itineraries and provides clients with necessary travel documents
  • Assists clients with visa applications, government regulations, and travel insurance
  • Resolves any issues or problems that may arise during travel, such as flight delays or cancellations
  • Promotes and sells travel packages and special offers to clients
  • Maintains accurate records of client bookings and payments