Group
Occupation
461731 Flight Attendant
Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
First release
461731 Flight Attendant
Provides services for the safety and comfort of aircraft passengers.
Alternative title
- Cabin Crew
Specialisations
- Cabin Supervisor (Aircraft)
- Crew Attendant (Air Force)
ANZSCO skill level
This occupation has a skill level corresponding to the qualifications and experience below.
Australia
- Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
New Zealand
- Skill Level 3: NZQF Level 4 qualification, or at least three years of relevant experience
Main tasks
- Assists passengers with boarding and disembarking the aircraft, and provides assistance and support to passengers with specific needs or medical conditions
- Conducts pre-flight safety briefings and demonstrates the use of safety equipment while ensuring passengers comply with safety regulations and procedures during the flight
- Serves meals, beverages, and snacks to passengers during the flight
- Performs safety checks and maintains cleanliness of the aircraft cabin
- Responds to passenger enquiries and resolves any issues or complaints