Group
Occupation

461731 Flight Attendant

Latest release
Consultation draft: Australian and New Zealand Standard Classification of Occupations (ANZSCO)
Reference period
July 2024
Released
25/07/2024
Next release Unknown
First release

461731 Flight Attendant

Provides services for the safety and comfort of aircraft passengers.

Alternative title

  • Cabin Crew

Specialisations

  • Cabin Supervisor (Aircraft)
  • Crew Attendant (Air Force)

ANZSCO skill level

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

  • Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

New Zealand

  • Skill Level 3: NZQF Level 4 qualification, or at least three years of relevant experience

Main tasks

  • Assists passengers with boarding and disembarking the aircraft, and provides assistance and support to passengers with specific needs or medical conditions
  • Conducts pre-flight safety briefings and demonstrates the use of safety equipment while ensuring passengers comply with safety regulations and procedures during the flight
  • Serves meals, beverages, and snacks to passengers during the flight
  • Performs safety checks and maintains cleanliness of the aircraft cabin
  • Responds to passenger enquiries and resolves any issues or complaints
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