461633 Tourist Information Officer

• Visitor Information Officer
• Visitor Services Officer

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

• Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience

New Zealand

• Skill Level 4: NZQF Level 2 or 3 qualification, or at least one year of relevant experience

• Responds to enquiries from tourists regarding travel and accommodation options
• Provides information about tourist attractions, events, and activities
• Assists tourists in planning itineraries and making reservations
• Maintains databases of tourist information
• Receives complaints and resolves issues raised by tourists
• Assists in the development of promotional materials and campaigns