411232 Community Support Worker

• Community Services Worker
• Community Worker
• Service Coordinator

• Mental Health Recovery Peer Support Worker

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

• Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience

New Zealand

• Skill Level 2: NZQF Diploma, or at least three years of relevant experience

• Provides practical and emotional support to individuals and families, and referrals to available resources and emergency supplies, such as food vouchers
• Assesses individuals' and families' needs by planning, implementing, and accessing relevant educational, training, and support programs
• Assesses community needs and resources for health, welfare, housing, employment, training, and other facilities and services
• Raises awareness in the community and advocates for groups of people that require additional assistance to establish community connectivity
• Educates individuals to gain life skills to enable independent living and informs them of available support resources
• Identifies and provides resolutions to immediate issues, such as lack of housing, mental health crises, and other health emergencies
• Assists individuals and families to be actively involved in their local community and engage in meaningful opportunities to promote healthy active living
• Coordinates mobile voluntary services, such as emergency food response or delivery of food for community programs
• Provides individuals with transport to appointments, programs, or recreational activities
• Supports individuals and families with recovery planning, goal setting, and access to mental health services