161331 Hotel or Motel Manager

Registration or licensing may be required.

• Hotelier
• Publican

• Operations Manager (Hotel)
• Resort Manager

This occupation has a skill level corresponding to the qualifications and experience below.

Australia

• Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience

New Zealand

• Skill Level 2: NZQF Diploma, or at least three years of relevant experience

• Directs and oversees hotel or motel reservation, reception, room service, and housekeeping activities
• Arranges and supervises hotel or motel security arrangements, and garden and property maintenance
• Manages and supervises hotel or motel staff, including hiring, training, and performance evaluation
• Plans and oversees bar, restaurant, function, and conference activities occurring in a hotel or motel establishment
• Ensures compliance with health and safety regulations, and liquor and gaming regulations
• Monitors and evaluates the quality of guest services and ensures customer satisfaction
• Manages budgets and financial resources of a hotel or motel, including monitoring expenses and revenue
• Maintains records and prepares reports on hotel or motel operations