2611 ICT Business and Systems Analysts

Non-ICT Business Analysts are included in Unit Group 2247 Management and Organisation Analysts.

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

• working with users to formulate and document business requirements
• identifying, investigating, and analysing business processes, procedures and work practices
• identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
• using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
• creating user and training documentation, and conducting formal training classes
• developing functional specifications for use by system developers
• using data and process modelling techniques to create clear system specifications for the design and development of system software
• acting as a central reference and information source, providing guidance and assistance in the system project decision making process
• consulting with users and programmers to design improvements to the functionality of websites, apps and systems

• 261111 ICT Business Analyst
• 261112 Systems Analyst
• 261113 User Experience Designer (ICT)

Alternative Titles:

• BA (ICT)
• Business Consultant (ICT)

Identifies and communicates with users to formulate and produce a requirements specification to create system and software solutions.

Skill Level: 1

Specialisation:

• Business Systems Analyst

Evaluates processes and methods used in existing ICT systems, proposes modifications, additional system components or new systems to meet user needs as expressed in specifications and other documentation.

Skill Level: 1

Alternative Titles:

• UI Designer
• Usability Architect
• User Interface Designer 
• UX Designer

A  User Experience Designer is involved in the end to end development process. This includes user research and consultation, strategy, design, branding, usability, function and testing. User Experience Designers predominantly work with digital tools, such as apps and websites.

Skill Level: 1