1 | (a) Is this business currently trading? |
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| ☐ Yes [Go to Question 2] |
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| ☐ No [Go to Question 1b] |
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| (b) Is the business not trading a result of COVID-19? |
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| ☐ Yes [Go to Question 1c] |
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| ☐ No [End of survey] |
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| (c) Can you please give me more information about what has happened with the trading of this business? |
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| [NOTE: Interviewer coded response] |
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2 | Does this business employ any staff? |
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| [NOTE: This includes all employees on the books and not currently working] |
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| ☐ Yes |
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| ☐ No |
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3 | (a) Over the past month, has revenue increased, decreased or stayed the same? |
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| [NOTE: Revenue refers to income generated from the sale of goods or services] |
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| ☐ Increased |
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| ☐ Decreased |
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| ☐ Stayed the same |
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| ☐ Don't know |
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| |
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| (b) And over the next month, do you expect revenue will increase, decrease or stay the same? |
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| [NOTE: Revenue refers to income generated from the sale of goods or services] |
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| ☐ Increase |
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| ☐ Decrease |
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| ☐ Stay the same |
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| ☐ Don't know |
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| |
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| (c) Over the past month, have operating expenses increased, decreased or stayed the same? |
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| [NOTE: Operating expenses refers to expenses incurred in undertaking normal business operating activities. Examples include payroll, rent, inventory cost, marketing and insurance] |
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| ☐ Increased |
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| ☐ Decreased |
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| ☐ Stayed the same |
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| ☐ Don't know |
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| |
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| (d) And over the next month, do you expect operating expenses will increase, decrease or stay the same? |
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| [NOTE: Operating expenses refers to expenses incurred in undertaking normal business operating activities. Examples include payroll, rent, inventory cost, marketing and insurance] |
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| ☐ Increase |
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| ☐ Decrease |
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| ☐ Stay the same |
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| ☐ Don't know |
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| |
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| (e) Over the past month, have the number of employees increased, decreased or stayed the same? |
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| ☐ Increased |
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| ☐ Decreased |
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| ☐ Stayed the same |
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| ☐ Don't know |
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| |
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| (f) And over the next month, do you expect the number of employees will increase, decrease or stay the same? |
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| ☐ Increase |
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| ☐ Decrease |
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| ☐ Stay the same |
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| ☐ Don't know |
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4 | (a) Thinking about the number of employees the business had this time last year, is the number of employees this business currently has…? |
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| ☐ About the same as this time last year |
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| ☐ Higher than this time last year |
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| ☐ Lower than this time last year |
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| ☐ Don't know |
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| (b) Based on current operations, does the business have a sufficient number of employees? |
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| ☐ Yes |
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| ☐ No |
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| ☐ Don't know |
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| (c) Please think about what is influencing the number of people employed by this business. As I read you this list can you provide a ‘yes’, ‘no’ or ‘don’t know’ to whether these factors are influencing the number of people employed by this business? (select all that apply) |
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| ☐ Availability of existing employees to work |
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| [NOTE: Staff unavailable due to JobKeeper should be captured under ‘Government wage subsidies’] |
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| ☐ Inability to find suitable staff |
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| ☐ Difficulty retaining staff |
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| ☐ International and domestic border closures |
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| [NOTE: For example, can’t get staff from overseas or interstate] |
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| ☐ JobMaker Hiring Credit |
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| ☐ Government wage subsidies (including JobKeeper, Apprentices and Trainees) |
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| ☐ Are there any other factors that are influencing the number of people employed by this business? (please specify) |
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| |
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| (d) Again, thinking about what is influencing the number of people employed by this business. As I read you this list can you provide a ‘yes’, ‘no’ or ‘don’t know’ to whether any operational or process changes are influencing the number of people employed by this business? (select all that apply) |
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| ☐ Is scaling back of business operations influencing the number of people employed by this business? |
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| [NOTE: Scaling back refers to reducing the size of the business or output] |
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| ☐ Is scaling up of business operations influencing the number of people employed by this business? |
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| [NOTE: Scaling up refers to increasing the size of the business or output] |
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| ☐ Have any changes been made to the way this business undertakes its activities that are influencing the number of people employed by this business? |
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| [NOTE: This refers to a change in the business’s methods of undertaking business activities] |
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| ☐ Have any changes been made to the business structure that are influencing the number of people employed by this business? |
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| [NOTE: This refers to a restructure within the business, such as changes in job roles, decentralisation, integration or de-integration of departments, first use of outsourcing or sub-contracting, etc] |
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| ☐ Are there any other operational or process changes influencing the number of people employed by this business? (please specify) |
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| |
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| (e) Are there any jobs the business is having difficulty finding suitably skilled or qualified staff for? |
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| ☐ Yes |
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| ☐ No [Go to Question 4g] |
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| ☐ Don't know [Go to Question 4g] |
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| |
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| (f) Can you tell me what jobs the business is having difficulty finding suitably skilled or qualified staff for? |
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| [NOTE: All jobs are in scope for this question] |
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| [NOTE: Interviewer coded response] |
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| (g) Over the next three months, does the business plan to take any of the following actions in relation to its workforce? (select all that apply) |
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| ☐ Re-employ laid off staff |
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| ☐ Employ new staff |
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| ☐ Reduce staff hours |
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| ☐ Increase staff hours |
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| ☐ Reduce staff numbers |
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| ☐ Outsource work to a third party |
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| ☐ Re-train or upskill existing staff to fill skills gaps |
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| ☐ Are there any other actions the business plans to take in relation to its workforce? (please specify) |
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