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1 | (a) Is this business currently trading? |
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| ☐ Yes [Go to Question 2] |
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| ☐ No [Go to Question Q1b] |
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| (b) Can you please give me more information about what has happened with the trading of this business? |
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2 | Does this business employ any staff? |
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| [NOTE: This includes all employees on the books and not currently working] |
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| ☐ Yes |
| ☐ No |
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3 | (a) Over the past month, has revenue increased, decreased or stayed the same? |
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| [NOTE: Revenue refers to income generated from the sale of goods or services] |
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| ☐ Increased |
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| ☐ Decreased |
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| ☐ Stayed the same |
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| ☐ Don't know |
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| (b) And over the next month, do you expect revenue will increase, decrease or stay the same? |
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| [NOTE: Revenue refers to income generated from the sale of goods or services] |
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| ☐ Increase |
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| ☐ Decrease |
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| ☐ Stay the same |
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| ☐ Don't know |
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| (c) Over the past month, have operating expenses increased, decreased or stayed the same? |
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| [NOTE: Operating expenses refers to expenses incurred in undertaking normal business operating activities. Examples include payroll, rent, inventory cost, marketing and insurance] |
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| ☐ Increased |
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| ☐ Decreased |
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| ☐ Stayed the same |
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| ☐ Don't know |
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| (d) And over the next month, do you expect operating expenses will increase, decrease or stay the same? |
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| [NOTE: Operating expenses refers to expenses incurred in undertaking normal business operating activities. Examples include payroll, rent, inventory cost, marketing and insurance] |
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| ☐ Increase |
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| ☐ Decrease |
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| ☐ Stay the same |
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| ☐ Don't know |
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| (e) Over the past month, have the number of employees increased, decreased or stayed the same? |
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| ☐ Increased |
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| ☐ Decreased |
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| ☐ Stayed the same |
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| ☐ Don't know |
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| (f) And over the next month, do you expect the number of employees will increase, decrease or stay the same? |
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| ☐ Increase |
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| ☐ Decrease |
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| ☐ Stay the same |
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| ☐ Don't know |
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4 | To what extent are the following COVID safe controls adversely impacting this business? For each option select 'not at all', 'to a small extent', 'to a great extent', 'not applicable' or 'don't know'. |
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| [NOTE: Adverse impacts refers to COVID safe controls that have been costly and/or imposed limitations on business activity] |
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| ☐ Physical distancing of customers or clients and/or venue capacity limits |
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| ☐ Physical distancing of employees |
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| ☐ Additional cleaning and disinfecting requirements |
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| ☐ Providing Personal Protective Equipment (PPE) to staff [Note: PPE includes masks, gloves, eye protection, perspex screens] |
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| ☐ Other |
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5 | NOTE: Question 5 is answered by employing businesses only (i.e. those that selected 'yes' to Question 2) |
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| (a) Prior to COVID-19, did this business have any staff teleworking? |
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| [NOTE: Telework is an arrangement between an employer and employee to work in a location other than the office, using information and communications technology to stay connected to other employees and work systems. Excludes staff solely checking and responding to emails only] |
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| ☐ Yes [Go to Q5c] |
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| ☐ No [Go to Q5b] |
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| ☐ Don’t know [Go to Q5b] |
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| (b) Did the business introduce teleworking arrangements in response to COVID-19? |
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| ☐ Yes [Go to Q5d] |
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| ☐ No [Go to Q5d] |
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| ☐ Don’t know [Go to Q5d] |
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| (c) Thinking about the business' current teleworking arrangements, has the business made either of the following changes when compared to pre COVID-19 teleworking arrangements? Has the business… (tick all that apply) |
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| ☐ Increased the proportion of staff teleworking (i.e. more staff teleworking) [Go to Q5d] |
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| ☐ Increased the frequency of staff teleworking (e.g. increased the number of days or hours staff are teleworking) [Go to Q5d] |
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| (d) On an average day what percentage of this business' workforce are currently teleworking? A best guesstimate is okay for this question. |
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| ☐ None [Go to Q5g] |
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| ☐ Less than 25 per cent [Go to Q5e] |
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| ☐ 25 to less than 50 per cent [Go to Q5e] |
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| ☐ 50 to less than 75 per cent [Go to Q5e] |
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| ☐ 75 to 100 per cent [Go to Q5e] |
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| ☐ Don't know |
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| (e) Long term do you expect this to increase, decrease or stay the same? Do you expect it to... |
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| ☐ Increase |
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| ☐ Decrease, but still have some staff teleworking |
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| ☐ Decrease, and have no staff teleworking |
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| ☐ Stay the same |
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| ☐ Don't know |
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| (f) Has the business experienced any of the following benefits in relation to teleworking? (tick all that apply) |
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| ☐ Increased productivity |
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| ☐ Reduced overheads |
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| ☐ Broader recruitment pool |
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| ☐ Improved staff retention |
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| ☐ Improved overall staff wellbeing |
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| [NOTE: Staff wellbeing refers to overall health and happiness of staff in response to working conditions] |
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| ☐ Other benefits |
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| (g) Has the business experienced any of the following barriers in relation to teleworking? (tick all that apply) |
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| ☐ Nature of the work not being suitable for teleworking |
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| ☐ Business does not have appropriate technology |
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| ☐ Staff do not have access to and/or are unable to use technology |
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| ☐ Security concerns |
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| ☐ Reduced productivity |
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| ☐ Concerns around managing teleworking staff |
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| ☐ Negative impact on working culture |
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| ☐ Reduction in overall staff wellbeing |
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| [NOTE: Staff wellbeing refers to overall health and happiness of staff in response to working conditions] |
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| ☐ Other barriers |
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6 | (a) Is the business currently experiencing any supply chain disruptions? A supply chain is a logistics network between a business and its suppliers to produce and distribute a product to the customer. Supply chain disruption is an interruption to that network. |
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| ☐ Yes [Go to Q6b] |
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| ☐ No [End of survey] |
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| ☐ Don’t know [End of survey] |
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| (b) You indicated the business is currently experiencing supply chain disruptions. To what extent are the supply chain disruptions affecting this business? |
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| ☐ Not at all |
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| ☐ A small extent (e.g. some delays but little impact on revenue) |
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| ☐ A great extent (e.g. major delays / cannot obtain certain items and significant impact on revenue) |
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| ☐ Don't know |
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| (c)(i) Has the business made any of the following modifications in response to supply chain disruptions? (tick all that apply) |
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| ☐ Changed suppliers [Go to Q6(c)(ii)] |
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| ☐ Increased number of suppliers |
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| ☐ Changed modes of freight |
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| ☐ Changed ordering processes (e.g. ordering earlier or ordering more) |
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| ☐ Changed operational processes (e.g. changed methods of producing goods or services) |
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| ☐ Changed the types and range of products and services offered by the business |
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| ☐ Changed the way products or services are provided to customers (e.g. adjusted customer allocations, adjusted order processing timeframe, shifted more operations online) |
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| ☐ Increased price of goods or services |
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| ☐ Has the business made any other modifications in response to supply chain disruptions? |
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| (c)(ii) You indicated the business changed suppliers in response to supply chain disruptions. Can you tell me what type of change? (tick all that apply) |
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| ☐ Changed from overseas to domestic supplier |
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| ☐ Changed from domestic to overseas supplier |
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| ☐ Changed to an alternative overseas supplier |
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| ☐ Changed to an alternative domestic supplier |
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