Contact us
Here are some of the ways you can get assistance
Support service
ABS business and household survey participation
Survey account help
Online survey enquiries
Beware of scams has information on how to verify a suspected scam.
Customised data requests
Microdata and TableBuilder
API registrations and support
General enquiries
Operating hours Monday to Friday 9:00am to 5:00pm EST (excluding public holidays)
General enquiry form
Call in Australia: 1300 135 070
Outside Australia: +61 2 92 684 909
To report suspected fraud and corruption against the Australian Bureau of Statistics
Email: fraud.control@abs.gov.au
Complaints
Tell us how we can improve our service
Email: client.services@abs.gov.au
If you are not satisfied with the response to your complaint, you can request a review of the decision by writing to:
Email: complaints.review.officer@abs.gov.au
Mail:
ABS Complaints Review Officer
Parliamentary, Policy and Planning Branch
Australian Bureau of Statistics
Locked Bag 10
Belconnen ACT 2616
If you are not satisfied with the complaint review, you may make a complaint with the Commonwealth Ombudsman.
Centre of Aboriginal and Torres Strait Islander statistics
For enquiries regarding Aboriginal and Torres Strait Islander engagement
Email: coatsis@abs.gov.au
ABS Postal Address
Australian Bureau of Statistics
Locked Bag 10
Belconnen ACT 2616
Media
Email: media@abs.gov.au
Phone: 1300 175 070
Australian Business Number (ABN)
Our ABN is 26 331 428 522
Language assistance
Help in your language
If you're a non-English speaker, you can talk to someone in your language by calling the Translating and Interpreting Service on 131 450 within Australia or +613 9268 8332 from outside Australia.
Hearing and speech assistance
If you're deaf or have a hearing or speech impairment, you can contact us by visiting the National Relay Service website or by calling 1300 555 727 then ask for 1300 135 070.