The ABS will be closed from 12.00pm, 24 December 2024 and will reopen at 9.00am, 2 January 2025. During this time there will be no statistical releases and our support functions will be unavailable. The ABS wishes you a safe and happy Christmas.

Contact us

Here are some of the ways you can get assistance

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Support service

Our support services will be unavailable from 12 noon AEDT 24 December 2024, until 9am AEDT 2 January 2025 inclusive.

ABS business and household survey participation

Survey account help
Online survey enquiries
Beware of scams has information on how to verify a suspected scam.

Customised data requests

ABS user charging policy
Consultancy services

Microdata and TableBuilder

Topics, prices and getting access
Email: microdata.access@abs.gov.au

API registrations and support

Available application programming interfaces (APIs)
Email: api.data@abs.gov.au

General enquiries

Operating hours Monday to Friday 9:00am to 5:00pm EST (excluding public holidays)
General enquiry form
Call in Australia: 1300 135 070
Outside Australia: +61 2 92 684 909

To report suspected fraud and corruption against the Australian Bureau of Statistics
Email: fraud.control@abs.gov.au

Complaints

Tell us how we can improve our service
Email: client.services@abs.gov.au

If you are not satisfied with the response to your complaint, you can request a review of the decision by writing to:
Email: complaints.review.officer@abs.gov.au

Mail:
ABS Complaints Review Officer
Parliamentary, Policy and Planning Branch
Australian Bureau of Statistics
Locked Bag 10
Belconnen ACT 2616

If you are not satisfied with the complaint review, you may make a complaint with the Commonwealth Ombudsman.

Centre of Aboriginal and Torres Strait Islander statistics

For enquiries regarding Aboriginal and Torres Strait Islander engagement
Email: coatsis@abs.gov.au

ABS Postal Address

Australian Bureau of Statistics
Locked Bag 10
Belconnen ACT 2616

Media

Email: media@abs.gov.au
Phone: 1300 175 070

Australian Business Number (ABN)

Our ABN is 26 331 428 522

Additional assistance to contact us

Help in your language

If you're a non-English speaker, you can talk to someone in your language by calling the Translating and Interpreting Service on 131 450 within Australia or +613 9268 8332 from outside Australia.

National Relay Service

If you are d/Deaf, hard of hearing, or have a speech or communication difficulty, the National Relay Service (NRS) can help you to contact us. To use the NRS please: 

  • Contact us through your preferred NRS channel, detailed on the NRS call numbers and links page, and 

  • Provide the NRS with our phone number: 1300 175 070.  

For more information visit:  About the National Relay Service.