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The ABS conducted its second survey of community services in respect of 1999-2000, following the first survey in respect of 1995-96.
The survey covered businesses and organisations providing community services including personal and social support, financial and material assistance, job placement and support for persons with disabilities, child care, accommodation for the aged, and other residential and non-residential care in both the government and non-government sectors.
At 30 June 2000, there were 9,287 employing businesses and organisations involved in the provision of community services within the scope of the survey, representing a 15% increase on the number of employing community services businesses and organisations at 30 June 1996 (table 21.24).
The 9,287 businesses and organisations comprised 2,800 'for profit' organisations, 5,938 'not for profit' organisations and 548 government organisations. While the number of government organisations remained virtually the same since June 1996, the numbers of 'for profit' and 'not for profit' organisations increased by 32% and 10% respectively.
A total of $12,643m was spent on community services and related activities during 1999-2000. This expenditure represented a 32% increase from 1995-96, and comprised $10,748m of direct community service expenditure and $1,895m of expenditure on community service-related activities. The total expenditure comprised $2,111m by 'for profit' organisations, $7,086m by 'not for profit' organisations and $3,445m by government organisations.
Direct community service expenditure by these organisations increased by 28% from 1995-96. However, the increases varied by sector; expenditure by 'for profit' organisations increased by 16%, 'not for profit' organisations by 47% and government organisations by 6%.
21.24 COMMUNITY SERVICES
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 | | | Units | 1995-96 | 1999-2000 |
|
| Organisations at 30 June | | | |
| For profit organisations | no. | 2,115 | 2,800 |
| Not for profit organisations | no. | 5,403 | 5,938 |
| Government organisations | no. | 540 | 548 |
| Total | no. | 8,058 | 9,287 |
| Expenditure on community service activities | | | |
| Direct expenditure | | | |
| | Personal and social support | $m | 1,456.2 | 2,170.4 |
| | Child care | $m | 991.0 | 1,156.3 |
| | Training and employment for persons with disabilities | $m | 374.1 | 498.5 |
| | Financial and material assistance | $m | 146.6 | 141.6 |
| | Residential care | $m | 4,889.1 | 6,091.8 |
| | Foster care placement | $m | 112.5 | 189.9 |
| | Statutory protection and placement | $m | 196.2 | 232.8 |
| | Juvenile and disability corrective services | $m | 191.7 | 246.4 |
| | Other direct community services activities | $m | 33.6 | 20.4 |
| | Total | $m | 8,390.8 | 10,748.1 |
| Community services related activities | $m | 1,209.0 | 1,894.6 |
| Total | $m | 9,599.9 | 12,642.7 |
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| Source: Community Services, Australia (8696.0). |
Of the total of 9,287 organisations, there were 8,355 businesses and organisations classified to the community services industry (i.e. their main activity was the provision of community services) (table 21.25). In terms of number of organisations, the industry was dominated by child care (3,575 organisations) and non-residential care services (2,452 organisations), which accounted for 43% and 29% respectively of the number of organisations in the community services industry. The remaining industries included nursing homes (793 organisations), accommodation for the aged (690 organisations) and other residential care services (845 organisations). The 8,355 organisations represented a 16% increase since June 1996. These organisations operated from 16,519 locations, with 9,503 in capital cities and suburbs and 7,017 locations in other areas.
During June 2000, there were 558,669 persons working for community services organisations in these industries, comprising 269,022 employees at the end of June, 276,333 volunteers working at some time during June 2000, and 13,314 contract persons. The main employing industries were the nursing homes industry (31% of the employees) and non-residential care services industry (29% of the employees). Of the total number of volunteers, 77% worked in the non-residential care services industry.
During 1999-2000, the total income of organisations in these industries was $9,580m. The major components of income were government funding and income from direct community services provision (also referred to as fee for service income), which accounted for 58% and 24% respectively of total income. Total expenses of these community service industries came to $9,155m, of which labour costs accounted for 64%.
The total value added of these industries was $5,534m.
21.25 COMMUNITY SERVICES INDUSTRY - 1999-2000
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| | | Units | Nursing
homes | Child care
services | Accommodation
for the aged | Residential
care services n.e.c. | Non-
residential
care services
n.e.c. | Total |
|
| Businesses/organisations at 30 June | | | | | | | |
| For profit organisations | no. | 452 | 2,002 | 164 | 126 | 51 | 2,795 |
| Not for profit organisations | no. | 341 | 1,573 | 526 | 719 | 2,400 | 5,559 |
| Total | no. | 793 | 3,575 | 690 | 845 | 2,452 | 8,355 |
| Locations at 30 June | | | | | | | |
| Capital cites and suburbs | no. | 1,015 | 2,836 | 873 | 1,123 | 3,655 | 9,503 |
| Other areas | no. | 678 | 1,595 | 583 | 865 | 3,296 | 7,017 |
| Total | no. | 1,693 | 4,431 | 1,455 | 1,989 | 6,951 | 16,519 |
| Persons working at 30 June | | | | | | | |
| Employment | | | | | | | |
| | Direct service delivery | no. | 75,298 | 38,346 | 35,569 | 19,022 | 52,446 | 220,681 |
| | Other | no. | 9,221 | 2,763 | 6,833 | 3,136 | 26,388 | 48,341 |
| | Total | no. | 84,519 | 41,109 | 42,402 | 22,158 | 78,834 | 269,022 |
| Volunteers for the month of June | no. | 15,751 | 11,344 | 16,877 | 20,620 | 211,741 | 276,333 |
| Contract workers | no. | 2,242 | 2,492 | 2,068 | 1,189 | 5,322 | 13,314 |
| Total | no. | 102,512 | 54,945 | 61,347 | 43,967 | 295,897 | 558,669 |
| Income | | | | | | | |
| Government funding | $m | 2,195.8 | 463.1 | 878.9 | 568.0 | 1,415.9 | 5,521.7 |
| Fee for service | $m | 822.7 | 572.8 | 510.2 | 113.5 | 319.2 | 2,338.4 |
| Other income | $m | 157.1 | 24.8 | 171.2 | 116.4 | 1,249.9 | 1,719.4 |
| Total | $m | 3,175.6 | 1,060.7 | 1,560.3 | 797.9 | 2,985.0 | 9,579.5 |
| Expenses | | | | | | | |
| Labour costs | $m | 2,158.2 | 697.4 | 950.2 | 527.1 | 1,521.7 | 5,854.6 |
| Other expenses | $m | 873.1 | 311.0 | 525.3 | 245.9 | 1,345.0 | 3,300.2 |
| Total | $m | 3,031.3 | 1,008.4 | 1,475.5 | 773.0 | 2,866.7 | 9,154.9 |
| Operating profit before tax | $m | 144.3 | *52.3 | 84.7 | *24.9 | 118.3 | 424.6 |
| Operating profit margin | % | 4.5 | 4.9 | 5.4 | *3.1 | 4.0 | 4.4 |
| Industry value added | $m | 2,351.1 | 778.1 | 1,029.8 | 495.4 | 879.5 | 5,533.9 |
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| Source: Community Services, Australia, 1999-2000 (8696.0). |
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