1377.0 - Measures of a Knowledge-based Economy and Society, Australia, 2003  
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Contents >> Information and Communications Technology Indicators >> Business perceptions of the benefits for the business of placing orders via the Internet or web

CHARACTERISTIC: PREVALENCE OF ELECTRONIC COMMERCE

INDICATOR: Business perceptions of the benefits for the business of placing orders via the Internet or web

During 2002–03, for businesses placing orders for goods or services via the Internet or web, the most common benefit reported was saving time (86%). Having access to a wider range of suppliers was the second most common benefit (40%). Approximately 6% of businesses placing orders via the Internet or web reported no benefits achieved.


BUSINESS PERCEPTIONS OF THE BENEFITS OF PLACING ORDERS VIA THE INTERNET, 200001(a)(b)

Businesses placing orders via the Internet or web

Benefit
For less
than 2 years
For 2 to less
than 4 years
For 4 or
more years
Total

Reduced business or transaction costs
%
45
55
60
50
Time saving
%
86
89
90
87
Increased access to, and awareness of, suppliers
%
43
54
48
47
Ability to track orders
%
15
19
29
17
Compliance with supplier requirements
%
9
11
*14
10
Keeping pace with competitors
%
14
21
20
17
Businesses receiving any benefits from placing orders via the Internet
%
95
98
98
96
Businesses placing orders via the Internet
'000
80
47
13
140

* estimate has a relative standard error of between 25% and 50% and should be used with caution
(a) Proportions are of in-scope businesses placing orders via the Internet or Web within each time range.
(b) Businesses could identify more than one benefit.
Source: ABS Business Use of Information Technology, Australia, 2000–01 (cat. no. 8129.0).



BUSINESS PERCEPTIONS OF THE BENEFITS OF PLACING ORDERS VIA THE INTERNET, 200102 and 2002–03 (a)(b)

Businesses placing orders via the Internet or web

Benefit
2001–02
Total
2002–03
Total

Lower product costs
%
32
29
Lower transaction costs
%
27
28
Time saving
%
84
86
Access to wider range of suppliers
%
41
40
Ability to track orders
%
19
20
Other benefits
%
2
na
Businesses receiving any benefits from placing orders via the Internet(c)
%
95
94
Businesses placing orders via the Internet
'000
166
189

na not applicable (data was collected differently in 2002–03)
(a) Proportions are of businesses placing orders via the Internet or web
(b) Businesses could identify more than one benefit.
(c) Includes 'other' category which is not listed separately for 2002-03
Source: ABS Information Technology Survey—Business Enterprises, 2001–02 and 2002–03


STATISTICAL NOTES

Data are from the ABS annual Business Use of Information Technology Survey. Please see the Explanatory Notes of cat. no. 8129.0 for further information on the survey including scope, methodology, data quality, concepts and definitions.

Placing orders via the Internet or web
Placing orders via the Internet or web, with or without associated online payments. This includes email or Extranet orders, but excludes orders over proprietary networks not using the Internet.

Internet
A world-wide collection of computers which are linked together to form a repository of stored information and to provide a range of communication services. These services include, but are not limited to, the World Wide Web (WWW), email and extranet.

Web/World Wide Web (WWW)
A system of Internet servers that support specially formatted documents. The documents are formatted in a script called HTML (HyperText Markup Language) that supports links to other documents, as well as graphics, audio, and video files. Source: http://www.webopedia.com/.



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