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GLOSSARY

Broadband

Defined by the ABS as an 'always on' internet connection with an access speed equal to or greater than 256kbps.

Innovation

An innovation is the introduction of a new or significantly improved good or service; operational process; organisational/managerial process; or marketing method.

Innovative activity

Innovative activity includes any work that was intended to, or did, result in the introduction of an innovation.

Internet

A world-wide public computer network. Organisations and individuals can connect their computers to this network and exchange information across a country and/or across the world. The internet provides access to a number of communication services including the World Wide Web and carries email, news, entertainment and data files.

Measures of business innovation

Two measures of business innovation are included in this release:

Innovating businesses - businesses which introduced any type of innovation during the reference
period.
Innovation-active businesses - businesses which had undertaken any innovative activity during the
reference period including: introduction of any type of innovation; and/or the development or introduction
either still in progress or abandoned.

Introduced - the business successfully introduced an innovation during the reference period (although
the innovation does not need to have been commercially successful).
Still in development - the business was in the process of developing or introducing an innovation during
the reference period but work on the innovation was still in progress at the end of the period.
Abandoned - the business abandoned the development and/or introduction of an innovation during the
reference period (i.e. work on the innovation ceased without full introduction occurring).

Goods or services - Any good or service or combination of these which is new to a business (or
significantly improved). Its characteristics or intended uses differ significantly from those previously
produced/offered.
Operational processes - New or significantly improved methods of producing or delivering goods or
services of a business (including significant change in techniques, equipment and/or software).
Organisational/managerial processes - New or significantly improved strategies, structures or routines
of a business which aim to improve performance.
Marketing methods - New or significantly improved design, packaging or sales methods aimed to
increase the appeal of goods or services of a business or to enter new markets.