8129.0 - Business Use of Information Technology, 2011-12 Quality Declaration
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 22/08/2013
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REASONS FOR NOT RECEIVING ORDERS VIA THE INTERNET
The likelihood that businesses reported goods or services produced by this business unsuitable increased with each successive employment size range, from 51% of businesses with 0-4 persons employed to 67% of businesses with 200 or more persons employed. Conversely, the likelihood that a business reported lack of customer demand decreased with each successive employment size range, from 13% of businesses with 0-4 persons employed to 8% of businesses with 200 or more persons employed. For each employment size range, the second most frequently reported reason for not receiving orders via the internet was that the business prefers to maintain their current business model. This was most frequently reported by businesses with 0-4 persons employed, at 43%. By industry, businesses within Retail trade were the most likely to report both costs to develop and maintain the technology too high and lack of technical expertise within this business to develop, maintain and use the technology as reasons for not receiving orders via the internet (22% and 20% respectively). Businesses in Wholesale trade were the most likely to report lack of customer demand as a reason, at 18%, which was more than three times as likely as businesses in Mining (5%). Further data relating to reasons for not receiving orders via the internet can be accessed via the Downloads tab.
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