1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, First Edition, Revision 1

ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 25/06/2009

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Contents >> Major Group 5 Clerical and Administrative Workers >> SUB-MAJOR GROUP 56 Clerical and Office Support Workers

SUB-MAJOR GROUP 56 CLERICAL AND OFFICE SUPPORT WORKERS

CLERICAL AND OFFICE SUPPORT WORKERS perform a range of routine clerical and administrative tasks necessary to support the operation of organisations.

Indicative Skill Level:
Most occupations in this sub-major group have a level of skill commensurate with the qualifications outlined below.

In Australia:

AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

recording and entering bets, debiting credit and bank accounts electronically, and receiving cash
sorting documents, mail and parcels, and delivering items to customers
recording and updating information in record management systems
interviewing people in surveys and market research to obtain information and their attitudes
connecting, holding and transferring telephone calls, and providing telephone service information
receiving advertising copy and entering text and other details
reading meters

This section contains the following subsection :
MINOR GROUP 561 Clerical and Office Support Workers